IPT for Zoho
Integrate your Hosted Phone System with up to 40 Zoho applications to produce results that staff and customers will love
Hosted PBX + Zoho = happy customers
If you use any of the Zoho suite of applications in your business you can now fully integrate them with your telephone system to produce results that your customers and staff will love. Unify your voice communications with over 40 applications to produce seamless, impactful processes that revolutionise the way your company does business.
- Make and receive calls directly from over 40 Zoho Apps
- Click-to-call options from your Apps
- Call pop-ups to show who’s calling
- Contextual Calling – know why an inbound call is calling before you answer
- Improved analytics to help you get the most from your team
Supercharge Zoho with IPTSA
Integrate your Zoho Suite with IPTSA’s Hosted Solutions and make and receive calls within any Zoho application
Increase productivity
Empower your agents by giving them seemless integrations to all Zoho products
Brilliant customer experience
Create powerful personalised customer communications all from the one space
Visualise activities
Reduce lead wastage
IPT for Zoho Features
Designed around the needs of businesses
Click to Call
Call tracking and recording
Follow Up
Never miss an opportunity or deadline when follow-up tasks are created as part of each call made or received
Call Pops
Agents are empowered when caller information is available to the agent from the moment the call is received
Real-time notification
Real-time information is at hand for every inbound or missed call
All the metrics you need
Get instantaneous access to agent activities with in-depth data to help process improvement and agent tracking
IVR integration
Hand Off
Works great with
IPT Payment Solutions
Taking payments? Make sure your business is compliant across PCI/DSS and GDPR
IPT for Call Centres
IPT Call Centre is a powerful, inbound call centre platform designed around the needs of call centres of any scale. Track metrics, agent activity and integrate with CRMs
Remote Working
Our Phone Systems and solutions are designed to be accessible from anywhere on multiple devices. Wherever you are you can be connected to your customers