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What is VoIP

VoIP is simply your phone service delivered over the internet and from 2025 all phone calls across Europe will be via VoIP.

VoIP enables your business to handle voice and other services in a way that suits modern business methods and remote working. Once you are connected to the internet (via broadband or mobile) you can make phone calls anytime, anywhere through your office phone system on any device, deskphone, laptop and mobile app. Call quality is HD and there’s loads of clever add ons that allow you to do business better.

How does VoIP save me money?

From eliminating unnecessary and costly line rentals to reduced or eliminated call costs VoIP can save your business hundreds or even thousands of Euro a year. When businesses have moved to IP Telecom we’ve saved them an average of 65% – so why not talk to us today and see what you can save.

Is VoIP suitable for remote working?

At IPTSA we’ve always believed in the benefits of remote working and had built our products with that in mind. Even before the Covid-19 pandemic had struck we had enabled hundreds of our customers to remote work. Once you are connected to the internet via broadband or mobile our solutions allow you to work from anywhere.

Can I keep my existing business numbers when I move to VoIP?

Of course you can. We have porting agreements with pretty much everyone both Irish and internationally. So when you make the move there’s no need to change your numbers, but if you want to add or remove further numbers we can take care of all that.

I've already moved to VoIP but looking for another provider, can I move to IPTSA?

Alas not all VoIP providers are the same and sometimes you may not have got the best experience if you’ve been with another provider. But, at IPTSA we ensure that our solutions work for our customers from the start so that they meet and exceed our customers expectations. So if you’re looking to switch provider talk to us today and we can ensure that what we supply works for you – always.

Is VoIP suitable for Business communications?

Absolutely – You can save money and get HD quality calling right now.

What kind of Internet connection do we need for VoIP?

You will need a broadband Internet connection such as DSL or mobile GSM broadband from your local supplier. The speed required will depend on the number of simultaneous calls. In general 100kb in both directions is required for each call.

What if there's an issue?

Whilst we have a 99.999% uptime and we take the time to ensure that we match our solution to what your business needs are, if there are any issues our Irish based support team are on hand to ensure any issues are resolved as rapidly as possible.

What is SIP?

SIP is a signalling communications protocol similar to that used by ISDN lines.

What is CODEC?

Software that compresses and decompressed voice to enable faster transmission across the Internet. There are many types and IPTSA use the lowest compressed Voice codec to ensure better than ISDN quality voice.

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